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Terms of Use of WEBSITE

Please read the following document carefully
By browsing, accessing, and using any services of www.soflexbags.com, you automatically agree to all of the website’s terms of use, and you unconditionally agree to adhere to and follow all of the terms of use listed below.

A – Soflexbags.com Terms of Use

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the amended provisions of electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published under the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of domain name [www.soflexbags.com] [www.soflexbags.in] (“Website”), including the related mobile site and mobile application (hereinafter referred to as “soflexbags.com”)

Soflexbags.com is owned by Soflex Enterprises a company with its registered office at Soflex Enterprises, House No. 3, Patharewadi, Marve Road, Malad West Mumbai-400095, MH | INDIA (hereinafter referred to as “Soflex Bags”).

Your use of the Soflexbags.com and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to theSoflexbags.com including the applicable policies which are incorporated herein by way of reference. If You transact on Soflexbags.com, you shall be subject to the policies that apply to Soflexbags.com for such transactions. By mere use of the Soflexbags.com, you shall be contracting with Soflexbags.com Internet Private Limited and these terms and conditions including the policies constitute Your binding obligations, with Soflexbags.com.

For these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer on the Soflexbags.com by providing Registration Data while registering on the Soflexbags.com as Registered User using the computer systems.Soflexbags.com allows the User to surf the Soflexbags.com or make purchases without registering on the Soflexbags.com. The term “We”, “Us”, and “Our” shall mean Soflex Enterprises.

When You use any of the services provided by Us through the Soflexbags.com, including but not limited to, (e.g., Product Reviews, Soflexbags.com Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add, or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates/changes. Your continued use of Soflexbags.com following the posting of changes will mean that You accept and agree to the revisions. If You comply with these Terms of Use, we grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Soflexbags.com.

ACCESSING, BROWSING, OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, you also accept and agree to be bound by Soflexbags.com Policies ((including but not limited to Privacy Policy available at Privacy) as amended from time to time.

B – Membership Eligibility

  1. Transaction on theSoflexbags.com is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents, etc. are not eligible to use the Soflexbags.com. If you are a minor i.e., under the age of 18 years, you may use the Soflexbags.com or access content on the Soflexbags.com only under the supervision and prior consent/ permission of a parent or a legal guardian.
  2. As a minor, if you wish to transact on Soflexbags.com, such transactions on Soflexbags.com may be made by your legal guardian or parents. Soflexbags.com reserves the right to terminate your membership and/or refuse to provide you with access to Soflexbags.com if it is brought to Soflexbags.com’s notice or if it is discovered that You are under the age of 18 years and transacting on Soflexbags.com.

C – Your Account and Registration Obligations

  1. If You use Soflexbags.com, you shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current, or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not under this Terms of Use, we shall have the right to indefinitely suspend or terminate or block access of your membership on the Soflexbags.com and refuse to provide You with access to the Soflexbags.com.
  2. Your mobile phone number and/or e-mail address are treated as Your primary identifier on Soflexbags.com. It is your responsibility to ensure that your mobile phone number and your email address are always up to date on Soflexbags.com. You agree to notify Us promptly if your mobile phone number or e-mail address changes by updating the same on Soflexbags.com through a one-time password verification.
  3. You agree that Soflexbags.com shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under your Account in cases, including, where You have failed to update Your revised mobile phone number and/or e-mail address on the Website Soflexbags.com.
  4. If You share or allow others to have access to Your account on the Soflexbags.com (“Account”), by creating separate profiles under Your Account, or otherwise, they will be able to view and access Your Account information. You shall be solely liable and responsible for all the activities undertaken under Your Account, and any consequences therefrom.

D – Communications

  1. When You use Soflexbags.com or send emails or other data, information, or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
  2. Soflexbags.com for Transaction and Communication
  3. Soflexbags.com is an eCommerce online store that Users utilize to meet and interact with one another for their transactions. Soflexbags.com is not and cannot be a party to or control in any manner any transaction between Soflexbags.com’s Users.

D1 – Henceforward:

  1. All commercial/contractual terms are offered by and agreed to between Buyers and Soflexbags.com alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services, and after-sales services related to products and services are determined by Soflexbags.com sourcing partners (product manufacturers).
  2. Placement of an order by a Buyer on Soflexbags.com is an offer to buy the product(s) in the order by the Buyer to Soflexbags.com and it shall not be construed as Soflexbags.com’s acceptance of the Buyer’s offer to buy the product(s) ordered. Soflexbags.com retains the right to cancel any such order placed by the Buyer, at its sole discretion and the Buyer shall be intimated of the same by way of an email/SMS. Any transaction price paid by Buyer in case of such cancellation by Soflexbags.com shall be refunded to the Buyer. Further, Soflexbags.com may cancel an order wherein the quantities exceed the typical individual consumption. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity that exceeds the typical individual consumption. What comprises a typical individual’s consumption quantity limit shall be based on various factors and at the sole discretion of Soflexbags.com and may vary from individual to individual.
  3. Soflexbags.com accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
  4. Soflexbags.com is not responsible for the unsatisfactory or delayed performance of services or damages or delays because of products that are out of stock, unavailable, or back-ordered due to force majeures factors that are beyond human control, such as the COVID-19 pandemic.
  5. Select products offered by Soflexbags.com may be eligible for business purchases.
  6. Upon Your purchase of product(s) eligible for business purchases, you may be able to avail of the benefits of GST input tax credit. Accordingly, at your request, an invoice containing the GSTIN as provided by You (“Tax Invoice”) shall be issued to You by Soflexbags.com selling such products.
  7. GST invoice will have, inter alia, the following details printed on it: -GSTIN associated with your registered business, as provided by you, Entity name of your registered business, as provided by you.
  8. Not all products are eligible for business purchases on Soflexbags.com and the same is solely at the discretion of Soflexbags.com. You will be able to view the eligibility of Tax Invoice on the product page on Soflexbags.com.
  9. Purchases on Soflexbags.com must only be for end consumption. Users must not use products purchased on Soflexbags.com for any commercial, promotional, resale, or further distribution purposes.
  10. For seamless availing of the input tax credit, kindly mention the delivery address as the address which is mentioned as the registered place of business as per the records of GST authority. Please note that availing of the input tax credit is subject to provisions of the GST Act and rules.
  11. The delivery and billing addresses will be required to be the same, please note that input tax credit will be denied by GST authority if the delivery address and GSTIN in the GST invoice are of different states.
  12. If GSTIN and/or business entity details are not provided by You, it will be presumed that it is a personal purchase and not a business purchase.
  13. Soflexbags.com is not responsible to verify the correctness of the GSTIN and/or entity name provided by you, and you shall be entirely responsible to provide the accurate details.
  14. Soflexbags.com shall not entertain any request for any revision in the GST Invoice. Soflexbags.com shall not be liable for Your default including for reasons associated with details provided by You.
  15. Soflexbags.com will not be liable in case you are not able to avail of input tax credit or if the input tax credit is denied to You for any reason whatsoever.
  16. You shall be solely liable for all compliances required under applicable laws.
  17. You agree to indemnify and hold Soflexbags.com harmless from all losses, claims, costs, expenses, suits, proceedings, or any other liability including any third-party claims (including any penalties imposed by governmental authorities) arising out of or in connection with (1) the GSTIN and/or entity name provided by you or the input tax credit claimed by you or your use or misuse of the GST Invoice and (2) your non-compliance with the applicable laws or (3) your use or misuse of any third-party’s details including GSTIN.
  18. Soflexbags.com has the right to not allow business purchases on Soflexbags.com if fraudulent activity is identified.
  19. Soflexbags.com reserves the right to not issue a Tax Invoice or issue a credit note against an already issued Tax Invoice to cancel the transaction if any fraudulent activity is identified.
  20. You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance, etc. with the Soflexbags.com(s) that you transact with.
  21. Disclaimer: Pricing on any product(s) as is reflected on the Soflexbags.com may be due to some technical issue, typographical error, or product information published by Soflexbags.com may be incorrectly reflected, and in such an event Soflexbags.com may cancel your order(s).
  22. You release and indemnify Soflexbags.com and/or any of its officers and representatives from any cost, damage, liability, or other consequence of any of the actions of the Users of the Soflexbags.com and specifically waive any claims that you may have on this behalf under any applicable law. Notwithstanding its reasonable efforts on that behalf, Soflexbags.com cannot take responsibility or control the information provided by other Users which is made available on Soflexbags.com. You may find other Users’ information to be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using Soflexbags.com.
  23. Please note that there could be risks in dealing with underage persons or people acting under pretense.

E – Charges

Membership on Soflexbags.com is free for buyers. Soflexbags.com does not charge any fee for browsing and buying on Soflexbags.com. Soflexbags.com reserves the right to change its Fee Policy from time to time. In particular, Soflexbags.com may at its sole discretion introduce new services and modify some or all of the existing services offered on Soflexbags.com. In such an event Soflexbags.com reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on Soflexbags.com and such changes shall automatically become effective immediately after they are posted on Soflexbags.com. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance with all applicable laws including those in India for making payments to Soflex Enterprises.

F – Use of Soflexbags.com

You agree, undertake, and confirm that Your use of Soflexbags.com shall be strictly governed by the following binding principles:

You shall not host, display, upload, modify, publish, transmit, update, or share any information which:

(a) belongs to another person and to which You do not have any right to.

(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986.

(c) is misleading in any way.

(d) is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred, or physical harm of any kind against any group or individual.

  1. harasses or advocates harassment of another person.
  2. involves the transmission of “junk mail”, “chain letters”, unsolicited mass mailing, or “spamming”.
  3. promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory, or libelous.
  4. infringes upon or violates any third party’s rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address, or phone number) or rights of publicity];
  5. promotes an illegal or unauthorized copy of another person’s copyrighted work (see “Copyright complaint” below for instructions on how to complain about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files.
  6. contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page).
  7. provides material that exploits people in a sexual, violent, or otherwise inappropriate manner or solicits personal information from anyone.
  8. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses.
  9. contains video, photographs, or images of another person (with a minor or an adult).
  10. tries to gain unauthorized access or exceeds the scope of authorized access to Soflexbags.com or profiles, blogs, communities, account information, bulletins, friend request, or other areas of Soflexbags.com or solicits passwords or personal identifying information for commercial or unlawful purposes from other users.
  11. engages in commercial activities and/or sales without Our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of “virtual” products related to Soflexbags.com. Throughout this Terms of Use,Soflexbags.com’s prior written consent means a communication coming from Soflexbags.com’s Legal Department, specifically in response to Your request, and specifically addressing the activity or conduct for which You seek authorization.
  12. solicits gambling or engages in any gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal.
  13. interferes with another USER’s use and enjoyment of Soflexbags.com or any other individual’s User and enjoyment of similar services.
  14. refers to any Soflexbags.com or URL that, in Our sole discretion, contains material that is inappropriate for Soflexbags.com or any other Soflexbags.com, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.
  15. harm minors in any way.
  16. infringes any patent, trademark, copyright, or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products.
  17. violates any law for the time being in force.
  18. deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing.
  19. impersonate another person.
  20. contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs, or other computer programming routines that may damage, detrimentally interfere with, diminish the value of, surreptitiously intercept or expropriate any system, data or personal information.
  21. threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense, or is insulting any other nation.
  22. shall not be false, inaccurate, or misleading.
  23. shall not, directly, or indirectly, offer, attempt to offer, trade, or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation, or guideline for the time being in force.
  24. shall not create liability for Us or cause Us to lose (in whole or part) the services of Our internet service provider (“ISPs”) or other suppliers.
  25. shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of Soflexbags.com or any Content, or in any way reproduce or circumvent the navigational structure or presentation of Soflexbags.com or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through Soflexbags.com. We reserve Our right to bar any such activity.
  26. shall not attempt to gain unauthorized access to any portion or feature of Soflexbags.com, or any other systems or networks connected to Soflexbags.com or any server, computer, network, or to any of the services offered on or through Soflexbags.com, by hacking, password “mining” or any other illegitimate means.
  27. shall not probe, scan, or test the vulnerability of Soflexbags.com or any network connected to Soflexbags.com nor breach the security or authentication measures on Soflexbags.com or any network connected to Soflexbags.com. You may not reverse look-up, trace, or seek to trace any information on any other User of or visitor to Soflexbags.com, or any other customer, including any account on the Soflexbags.com not owned by You, to its source, or exploit Soflexbags.com or any service or information made available or offered by or through Soflexbags.com, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your information, as provided for by Soflexbags.com.
  28. shall not make any negative, denigrating, or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms Soflex Bags, Pacific Enterprises Private Limited, Soflexbags.com, or otherwise engage in any conduct or action that might tarnish the image or reputation, of Soflexbags.com or Soflexbags. in on Soflexbags.com or otherwise tarnish or dilute any Soflexbags.com’s trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Soflexbags.com or Soflexbags.com’s systems or networks or any systems or networks connected toSoflexbags.com.
  29. you agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of the Soflexbags.com or any transaction being conducted on the Soflexbags.com, or with any other person’s use of the Soflexbags.com.
  30. you may not forge headers or otherwise manipulate identifiers to disguise the origin of any message or transmittal You send to Us on or through Soflexbags.com or any service offered on or through Soflexbags.com. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity.
  31. you may not use Soflexbags.com or any content for any purpose that is unlawful or prohibited by these Terms of Use or to solicit the performance of any illegal activity or other activity which infringes the rights of Soflexbags.com and/or others.
  32. you shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules, and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
  33. solely to enable Us to use the information You supply Us with so that we are not violating any rights You might have in Your Information, You agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or not currently known, for Your Information. We will only use Your information under the Terms of Use and Privacy Policy applicable to the use of Soflexbags.com.
  34. from time to time, you shall be responsible for providing information relating to the products or services proposed to be sold by You. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services to mislead other Users in any manner.
  35. you shall not engage in advertising to or solicitation of, other Users of Soflexbags.com to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on Soflexbags.com or related to us. You may not transmit any chain letters or unsolicited commercial or junk emails to other Users via Soflexbags.com. It shall be a violation of these Terms of Use to use any information obtained from Soflexbags.com to harass, abuse, or harm another person, or to contact, advertise to, solicit, or sell to another person other than Us without Our prior explicit consent. To protect Our Users from such advertising or solicitation, we reserve the right to restrict the number of messages or emails which a user may send to other Users in any 24-hour period which We deem appropriate in its sole discretion. You understand that We always have the right to disclose any information (including the identity of the persons providing information or materials on the Soflexbags.com) as necessary to satisfy any law, regulation, or valid governmental request. This may include, without limitation, disclosure of the information in connection with the investigation of alleged illegal activity or solicitation of illegal activity, or response to a lawful court order or subpoena. In addition, we can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as we, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
  36. we reserve the right but have no obligation, to monitor the materials posted on Soflexbags.com. Soflexbags.com shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON Soflexbags.com AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect Soflexbags.com views. In no event shall Soflexbags.com assume or have any responsibility or liability for any Content posted or for any claims, damages, or losses resulting from the use of Content and/or appearance of Content on Soflexbags.com. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information.
  37. your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Soflexbags.com, including payment and delivery of related products or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between You and such advertiser. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on Soflexbags.com.
  38. it is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on Soflexbags.com and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of Soflexbags.com, and the recipient may use such information to harass or injure You. We do not approve of such unauthorized uses, but by using Soflexbags.com you acknowledge and agree that We are not responsible for the use of any personal information that you publicly disclose or share with others on Soflexbags.com. Please carefully select the type of information that You publicly disclose or share with others on Soflexbags.com.
  39. Soflexbags.com shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through a group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).
  40. if you choose to browse or transact on Soflexbags.com using the voice-command-based shopping feature, you acknowledge that Soflexbags.com and/or its affiliates will collect, store, and use your voice inputs on this feature to customize your experience and provide additional functionality as well as improve Soflexbags.com’s and/or its affiliates’ products and services. Soflexbags.com’s and/or its affiliates’ use of your voice data will be under the Soflexbags.com Privacy Policy. You accept that your use of this feature is restricted to the territory of the Republic of India. This feature may not be accessible on certain devices and requires an internet connection. Soflexbags.com reserves the right to change, enhance, suspend, or discontinue this feature, or any part of it, at any time without notice to you. Your continued use of this feature constitutes your acceptance of the terms related to this feature.
  41. you acknowledge and agree that the Hindi, Telugu, Tamil, Kannada and Marathi, Bengali, Gujarati, Odia, Malayalam, Punjabi & Assamese translation features are made available on Soflexbags.com on a reasonable-effort basis for convenience only, without any representation or warranties by Soflexbags.com, express or implied, including the translations being error-free, their accuracy, completeness, or reliability. Under the translation feature, you will have the option to add delivery addresses in the language selected by You out of the featured languages. Such delivery addresses shall be transliterated into the English language for processing, handling, and fulfilling Your orders on Soflexbags.com. Soflexbags.com expressly disclaims any liability of any nature whatsoever arising from or related to the said translation/transliteration features on Soflexbags.com. Some features and sections on Soflexbags.com may not be translated into the language selected by You [Hindi, Telugu, Tamil, Kannada, Marathi, Bengali, Gujarati, Odia, Malayalam, Punjabi & Assamese language, as applicable], and the English version of the same will be the definitive version. In the event of any conflict or inconsistency between the translated terms and the English version available on Soflexbags.com, the English version on Soflexbags.com shall prevail. This feature may not be accessible on certain devices. Soflexbags.com reserves the right to change, enhance, suspend, or discontinue this feature, or any part of it, at any time without notice to you.

G- Contents Posted on Soflexbags.com

  1. All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, and artwork (collectively, “Content”), is third-party user-generated content and Soflexbags.com has no control over such third-party user-generated content as Soflexbags.com is merely an intermediary for this Terms of Use.
  2. Except as expressly provided in these Terms of Use, no part of theSoflexbags.com and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including “mirroring”) to any other computer, server, Soflexbags.com or other media for publication or distribution or any commercial enterprise, without Soflexbags.com’s express prior written consent.
  3. You may use the information on the products and services purposely made available on the Soflexbags.com for downloading, provided that You (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) do not make any additional representations or warranties relating to such documents.
  4. You shall be responsible for any notes, messages, emails, reviews, ratings, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files, or other materials or information posted or transmitted to the Soflexbags.com (collectively, “Content”). Such Content will become Our property and You grant Us the worldwide, perpetual, and transferable rights in such Content. We shall be entitled to, consistent with Our Privacy Policy as adopted under applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media, whether now known or hereafter devised, including the creation of derivative works that may include the Content You provide. You agree that any Content You post may be used by us, consistent with Our Privacy Policy and Rules of Conduct on Site as mentioned herein, and You are not entitled to any payment or other compensation for such use.
  5. SOME CONTENT IS OFFERED ON THE Soflexbags.com. IT MAY NOT BE SUITABLE FOR SOME VIEWERS AND THEREFORE VIEWER DISCRETION IS ADVISED. ALSO, SOME CONTENT IS OFFERED ON THE Soflexbags.com MAY NOT BE APPROPRIATE FOR VIEWERSHIP BY CHILDREN. PARENTS AND/OR LEGAL GUARDIANS ARE ADVISED TO EXERCISE DISCRETION BEFORE ALLOWING THEIR CHILDREN AND/OR WARDS TO ACCESS CONTENT ON THE SOFLEXBAGS.COM.

h – Privacy

  1. We view the protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information are one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures under Information Technology Act 2000 and Rules thereunder. Our current Privacy Policy is available at Privacy. Our current Privacy Policy is available at Privacy. f You object to Your Information being transferred or used in this way please do not use Soflexbags.com. If You object to Your Information being transferred or used in this way, please do not use Soflexbags.com.
  2. We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you because of such sharing unless you explicitly opt out.
  3. We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, comply with our legal obligations, to enforce our User Agreement, facilitate our marketing and advertising activities, or prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
  4. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
  5. We and our affiliates will share/sell some or all your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamate, or restructure the business. Should such a transaction occur that another business entity (or the new combined entity) will be required to follow this privacy policy concerning your personal information.

I – Disclaimer of Warranties and Liability

  1. Soflexbags.com and all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on an “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, Soflexbags.com does not warrant that:
  2. Soflexbags.com will be constantly available, or available at all; or the information on this Soflexbags.com is complete, true, accurate, or non-misleading.
  3. Soflexbags.com will not be liable to You in any way or concerning the Contents of, or use of, or otherwise in connection with, the Soflexbags.com. Soflexbags.com does not warrant that this site; information, Content, materials, product (including software), or services included on or otherwise made available to You through the Soflexbags.com; their servers; or electronic communication sent from Us are free of viruses or other harmful components.
  4. Nothing on Soflexbags.com constitutes or is meant to constitute, advice of any kind. All the Products sold on Soflexbags.com are governed by different state laws and if Soflexbags.com is unable to deliver such Products due to implications of different state laws, Soflexbags.com will return or will give credit for the amount (if any) received in advance by Soflexbags.com from the sale of such Product that could not be delivered to You.
  5. You will be required to enter a valid phone number while placing an order on Soflexbags.com. By registering Your phone number with us, you consent to be contacted by Us via phone calls, SMS notifications, mobile applications, and/or any other electronic mode of communication in case of any order or shipment, or delivery-related updates.

J – Payment

While availing any of the payment method/s available on Soflexbags.com, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

  1. Lack of authorization for any transaction/s, or
  2. Exceeding the preset limit mutually agreed by You and between “Bank/s”, or
  3. Any payment issues arising out of the transaction, or
  4. The decline of transactions for any other reason/s

All payments made against the purchases/services on Soflexbags.com by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Soflexbags.com will not facilitate transactions concerning any other form of currency concerning the purchases made on Soflexbags.com.

Before shipping / delivering your order to you, Soflexbags.com may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.

J1- Further:

Transactions, Transaction Price, and all commercial terms such as Delivery, Dispatch of products, and/or services are as per principal-to-principal bipartite contractual obligations between Buyer and Soflexbags.com, and payment facility is merely used by the Buyer and Soflexbags.com to facilitate the completion of the Transaction. Use of the payment facility shall not render Soflexbags.com liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, or non-provision of after sales or warranty services, or fraud as regards the products and /or services listed on Soflex Bags’s Soflexbags.com.

You have specifically authorized Soflexbags.com or its service providers to collect, process, facilitate and remit payments and/or the Transaction Price electronically or through Cash on Delivery to and from other Users in respect of transactions through the Payment Facility. Your relationship with Soflexbags.com is on a principal-to-principal basis and by accepting these Terms of Use you agree that Soflexbags.com is an independent contractor for all purposes and does not have control of or liability for the products or services that are listed on Soflex Bags’s Soflexbags.com that are paid for by using the Payment Facility. Soflexbags.com does not guarantee the identity of any User, nor does it ensure that a Buyer or Soflexbags.com will complete a transaction.

You understand, accept, and agree that the payment facility provided by Soflexbags.com is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through Cash on Delivery, collection, and remittance facility for the Transactions on the Soflexbags.com Soflexbags.com using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing a Payment Facility, Soflexbags.com is neither acting as trustees nor acting in a fiduciary capacity concerning the Transaction or the Transaction Price.

K – Payment Facility for Buyers:

  1. You, as a Buyer, understand that upon initiating a Transaction You are entering into a legally binding and enforceable contract with the Soflexbags.com to purchase the products and /or services from the Soflexbags.com using the Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to the Soflexbags.com using Payment Facility.
  2. You, as a Buyer, may agree with Soflexbags.com through electronic communication and electronic records and using the automated features as may be provided by Payment Facility on any extension/increase in the Dispatch and/or Delivery time and the Transaction shall stand amended to such extent. Any such extension/increase of Dispatch / Delivery time or subsequent novation/variation of the Transaction should follow Payment Facility Rules and Policies.
  3. You, as a Buyer, shall electronically notify Payment Facility using the appropriate Soflexbags.com features immediately upon Delivery or non-Delivery within the time as provided in Policies. Non-notification by You of Delivery or non-Delivery within the time specified in the Policies shall be construed as a deemed Delivery in respect of that Transaction. In the case of Cash on Delivery transactions, the Buyer is not required to confirm the receipt of products or services.
  4. You, as a Buyer, shall be entitled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) in case You do not receive the Delivery within the time agreed in the Transaction or within the time as provided in the Policies, whichever is earlier. In case you do not raise a refund claim using Soflexbags.com features within the stipulated time then this would make You ineligible for a refund.
  5. You, as a Buyer, understand that the Payment Facility may not be available in full or in part for certain categories of products and/or services and/or Transactions as mentioned in the Policies and hence You may not be entitled to a refund in respect of the Transactions for those products and /or services
  6. Except for Cash-on-Delivery transaction, refund, if any, shall be made at the same Issuing Bank from where Transaction Price was received, or through any other method available on the Soflexbags.com, as chosen by You.
  7. For Cash on Delivery transactions, refunds, if any, will be made via electronic payment transfers.
  8. Refunds shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in Indian Rupees.
  9. For electronics payments, refunds shall be made through a payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI).
  10. Refunds may be supported by select banks. Where a bank is not supported for processing refunds, you will be required to share alternate bank account details with us for processing the refund.
  11. Refund shall be conditional and shall be with recourse available to Soflexbags.com in case of any misuse by Buyer.
  12. We may also request additional documents for verification.
  13. Refund shall be subject to Buyer complying with Policies.
  14. Soflexbags.com reserves the right to impose limits on the number of Transactions or Transaction Price which Soflexbags.com may receive from an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual Buyer during any period and reserves the right to refuse to process Transactions exceeding such limit.
  15. Soflexbags.com reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyers with Soflexbags.com or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.
  16. Soflexbags.com may do such checks as it deems fit before approving the receipt of/Buyer’s commitment to pay (for Cash on Delivery transactions) Transaction Price from the Buyer for security or other reasons at the discretion of Soflexbags.com. As a result of such check, if Soflexbags.com is not satisfied with the creditability of the Buyer or genuineness of the Transaction or other reasons at its sole discretion, Soflexbags.com shall have the right to reject the receipt of / Buyer’s commitment to pay Transaction Price. For the avoidance of doubt, it is hereby clarified that the ‘Cash on Delivery’ feature for payment, maybe disabled for certain account users, at the sole discretion of Soflexbags.com.
  17. Soflexbags.com may delay notifying the payment confirmation i.e., informing Soflexbags.com to Dispatch, if Soflexbags.com deems suspicious or for Buyers conducting high transaction volumes to ensure the safety of the Transaction and Transaction Price. In addition, Soflexbags.com may hold Transaction Price and Soflexbags.com may not inform Soflexbags.com to Dispatch or remit Transaction Price to law enforcement officials (instead of refunding the same to Buyer) at the request of law enforcement officials or in the event the Buyer is engaged in any form of illegal activity.
  18. The Buyer and Soflexbags.com acknowledge that Soflexbags.com will not be liable for any damages, interests, claims, etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond the control of Soflexbags.com.

L – Compliance with Laws:

  1. As required by applicable law, if the Customer purchases an amount equal to or above INR 200000.00, the Customer will be required to upload a scanned copy of his/her PAN card on the Soflexbags.com, within 4 days of making the purchase, failing which, the purchase made by the Customer will be canceled. The requirement to submit the PAN card arises only once and if it has been submitted once by the Customer, it need not be submitted again. The order of the Customer shall stand canceled if there is a discrepancy between the name of the Customer and the name on the PAN Card.
  2. Buyer and Soflexbags.com shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued thereunder and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the Rules made thereunder, Foreign Contribution Regulation Act, 1976 and the Rules made thereunder, Income Tax Act, 1961 and the Rules made thereunder, Export-Import Policy of the government of India) applicable to them respectively for using Payment Facility and Soflexbags.com.

M – Buyer’s arrangement with Issuing Bank:

  1. All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.
  2. All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which supports the Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.
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